Legal
Privacy Policy
Last updated: April 2025
1. Who We Are
RunStark is a running and strength coaching service. Our website address is runstark.co.uk. If you have any questions about this Privacy Policy, please contact us at info@runstark.co.uk.
2. What Data We Collect
We may collect the following personal information when you use our site or services: - Full name and email address (when you sign up, book a call, or submit an enquiry) - Phone number (if provided voluntarily) - Running experience and goals (when completing forms or onboarding) - Payment information (processed securely by Stripe — we do not store card details) - Usage data including pages visited, time on site, and browser type (via cookies)
3. How We Use Your Data
We use your data to: - Provide and improve our coaching services - Respond to your enquiries - Send relevant updates and information about your coaching - Comply with legal obligations We do not sell your data to third parties.
4. Legal Basis for Processing
We process your data on the following legal bases: - Contractual necessity — when we need it to deliver our services - Legitimate interests — for improving our business and communications - Consent — where you have explicitly agreed, such as for marketing
5. Cookies
We use cookies to improve your experience on our website. For more details, please see our Cookie Policy.
6. Third-Party Services
We use trusted third-party services to operate our business, including: - Stripe (payment processing) - Google Analytics (website analytics) - Email service providers for communications Each of these services has their own privacy policy and handles your data in accordance with applicable laws.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You can request deletion of your data at any time by contacting us.
8. Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to: - Access your personal data - Correct inaccurate data - Request deletion of your data - Object to processing - Data portability To exercise any of these rights, please contact us at info@runstark.co.uk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact
For any privacy-related queries, please contact: info@runstark.co.uk